CONTACT US
Our experienced team are here to help!
At The Best Backyard, we’re here to help before, during, and after your purchase.
Our experienced team is dedicated to providing friendly, knowledgeable support. Whether you need help choosing the right product, have a question about your order, or need after-sales assistance.
Reach out today - we’d love to hear from you!
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Phone, Email & Live Chat Support
📧 Send us a message: Please use the enquiry form below and we'll reply ASAP
📧 Email: hello@thebestbackyard.com.au
💬 Live Chat: Use the chat button at the bottom of the page to contact our team
📞 Phone: 1300 219 734
Customer Service Hours: Our customer support team is available Monday to Friday from 9am to 5pm Australian Eastern Standard Time.
Here to help before, during & after your purchase
Got a question? Need some help choosing the right outdoor play equipment or outdoor furniture for your backyard? Our friendly team is here to help & we look forward to hearing from you!
We’re committed to making your outdoor shopping experience seamless and enjoyable. Reach out today—we’d love to hear from you!
Enquiry Form
Please complete the form below and we will call or email you back as soon as possible.
Call Us
Contact our sales team on 1300 219 734.
Our Location
Our head office is located in Neutral Bay, Sydney. Orders are dispatched from a number of different warehouses throughout Australia. Our main warehouse is located in Sydney. We also dispatch some orders (including bulky items) directly from our suppliers warehouses in Melbourne & Brisbane to speed up delivery times and reduce delivery costs for you.
Registered Office & Mailing Address: BrightFuture Ventures, Suite 2, Level 1, 9-11 Grosvenor Street, Neutral Bay NSW 2089